More than 4,000 of the world’s busiest web sites rely on EdgeCast to keep their sites fast, available, and scalable. This same service is now available directly from Edgewebhosting. By partnering with EdgeCast, Edgewebhosting customers can provide their end users with the highest possible performance and quality of content delivery, regardless of their location or connection to the internet, while at the same time providing an array of technologies to reduce the overall cost of content delivery. By distributing load and localizing content delivery, Edgewebhosting customers can greatly reduce page latency and bandwidth requirements as well as effectively meet the peak demands. “EdgeCast’s deep experience, global reach and rock solid platform allow our customers to achieve levels of scalability and performance that would otherwise be cost prohibitive using traditional scaling strategies,” says Vlad Friedman, CEO of Edgewebhosting.

“A fast, reliable web site has a dramatic impact on the user experience – and therefore, brand equity,” said Anthony Citrano, VP Communications at EdgeCast Networks. “By offering content delivery services, Edgewebhosting is demonstrating serious commitment to their customer’s success. We’re pleased to welcome Edgewebhosting to our family of resellers.”

About Edgewebhosting Inc.

Edge offers experienced, knowledgeable and detail-oriented engineers make hosting easy for its customers by monitoring their applications and assuming the responsibility for the hardware, software, databases and security. Edge has the infrastructure and solutions to meet even the largest and most complex hosting needs — using only premium hardware and state-of-the-art datacenters. At the same time, providing personalized one-on-one customer service. Edge specializes in complex managed cloud hosting and managed dedicated hosting.

For further information on Edge and their managed services, please visit: http://www.edgewebhosting.net or connect with Edge via Facebook at http://facebook.com/edgewebhosting and Twitter at http://twitter.com/edgewebhosting

About EdgeCast Networks

Delivering any data, anywhere, anytime, EdgeCast is the world’s fastest and most reliable content delivery network. The EdgeCast network serves billions of objects per hour on behalf of its customers and carries a significant percentage of the world’s Internet traffic. The company’s software licensing group helps network operators deploy proven CDN technology on their own IP networks. To learn more, visit www.edgecast.com.

Edgewebhosting Inc’s website was selected as an Official Honoree in the IT Hardware/Software category. With nearly 10,000 entries submitted to the

“We are extremely honored to have our website recognized for its usability, functionality and overall design” said Michael Altman, Edgewebhosting’s Chief Operating Officer. “To be selected alongside of Cisco, HP and the Microsoft Windows PC Store is a testament to our design and development teams.”

The Webby Awards is the leading international award honoring excellence on the Internet. Established in 1996 during the Web’s infancy, The Webbys is presented by The International Academy of Digital Arts and Sciences, which includes an Executive 1,000-member body of leading Web experts, business figures, luminaries, visionaries and creative celebrities, and Associate Members who are former Webby Award Winners and Nominees and other Internet professionals.

BALTIMORE MD – April 2012 – Edgewebhosting Inc., a leading provider of mission-critical managed hosting services today announced that it has successfully completed a SSAE 16 SOC 2 Type II audit of its managed hosting services with zero exceptions.  The audit tested the accuracy of the security, availability, integrity, confidentiality and privacy controls for Edgewebhosting’s service offerings.

“Achieving the SSAE 16 standard symbolizes our commitment to operational excellence”, said Michael Altman, Edgewebhosting’s chief operating officer. “The stringent SOC 2 Type II audit provides our customers independent validation of the effectiveness of our operations”

About Edgewebhosting Inc.

Edge offers experienced, knowledgeable and detail-oriented engineers make hosting easy for its customers by monitoring their applications and assuming the responsibility for the hardware, software, databases and security. Edge has the infrastructure and solutions to meet even the largest and most complex hosting needs — using only premium hardware and state-of-the-art datacenters. At the same time, providing personalized one-on-one customer service. Edge specializes in complex managed cloud hosting and managed dedicated hosting.

For further information on Edge and their managed services, please visit: http://www.edgewebhosting.net or connect with Edge via Facebook at http://facebook.com/edgewebhosting and Twitter at http://twitter.com/edgewebhosting

“The Smart CXO winners have unique leadership qualities and have created clear communication strategies that foster an open and knowledgeable environment,” said Craig Burris, co-founder and publisher of Baltimore SmartCEO magazine. “We are pleased to recognize Michael Altman of Edgewebhosting Inc. as one of the top COOs in the Baltimore Metropolitan area.”

“Mike has been driving the Edge’s transformation into one of the leading providers in the managed hosting space. His leadership has driven significant growth while improving our customers experience” said Vlad Friedman, CEO of Edgewebhosting Inc.

About Edgewebhosting Inc.

Edge offers experienced, knowledgeable and detail-oriented engineers make hosting easy for its customers by monitoring their applications and assuming the responsibility for the hardware, software, databases and security. Edge has the infrastructure and solutions to meet even the largest and most complex hosting needs — using only premium hardware and state-of-the-art datacenters. At the same time, providing personalized one-on-one customer service. Edge specializes in complex managed cloud hosting and managed dedicated hosting.

For further information on Edge and their managed services, please visit: http://www.edgewebhosting.net or connect with Edge via Facebook at http://facebook.com/edgewebhosting and Twitter at http://twitter.com/edgewebhosting

About SmartCEO Magazine

SmartCEO magazine is a regional business publication for leaders of growing companies, providing features, analysis and case studies each month to educate and inspire the Mid-Atlantic’s thought leaders. SmartCEO magazine’s 60,000 print and digital readers range from CEOs of young, dynamic companies to established multi-generational family-owned firms.

With our new load balancing visualization, you can see how the pools, members, and nodes of your load balanced web sites are configured.  If you’re a little confused by the load balancer terminology we have an article written up about it on our knowledge base.  If you have any questions about the setup of your load balanced site, feel free to call us or open a ticket and one of our engineers can help.

In addition to the Visualization we’ve added some simple search and filter capabilities to our ticketing system.  You can now filter tickets by Status (ex. New, In Progress, Closed), the device that the ticket was related to, or who opened the ticket.  In addition, you can do a full text search over ticket number, someone’s email address, or the the content of the ticket.

If you ever have any feedback about any of our services, please, reach out to us via the feedback link on the bottom of all of our website.  Your feedback matters, and helps us provide the tools that you the most.

In addition to being very proud to have received such an exceptionally high net promoter score of 67, there are a number of interesting tidbits of information from the survey which we would like to share with you. Here is how people responded:

Which of the following services do you prefer to use to keep up to date?

Facebook	79%
YouTube	72%
LinkedIn	70%
Email Newsletters	66%
Twitter	60%
Blog/RSS	50%
Google+	44%
Online via Webcast	29%

Did you know you can follow us on Facebook, Twitter, and LinkedIn. Following us is a great way to hear about our latest offerings, and the people behind our services.

What services are people interested in?

Providing Software as a Service	35%
Virtual Load Balancers	30%
Content Distribution Network	26%
Self Service VM Creation	24%
Consuming Software as a Service	21%

In the coming months we will be rolling out support for CDN’s and Virtual Load Balancers. Given our company’s strong focus on highly available systems, in comes as no surprise that many of our customers provide Software as a Service (SaaS).

What server technologies do you use?

Windows	81%
Linux	29%

Edge manages both  Windows and Redhat Linux. servers. The total is greater than 100% because many of our customers use both platforms. The overall split is consistent with the market share of Microsoft and Redhat.

What programing language are you using?

Cold Fusion	62%
.NET	35%
Java	35%
PHP	34%
Ruby on Rails	2%

While ColdFusion is our most popular technology stack, it is worth pointing out that a substantial number of our customers are depending upon our experience with .NET, PHP and Java. While not surprising, very few companies are using Ruby on Rails in the enterprise environment.

If you are changing development stacks, what are you planning to move to?

.NET	6%
PHP	5%
Java	5%
Ruby on Rails	3%
Cold Fusion	0.3%

There does not appear to be an indication of a significant shift in development trends but for those looking to move, we can help. As you can see from the previous statistic, 2/3rds of our customers are already using .NET and PHP with us.

The Net Promoter Score is an industry-standard metric used to gauge the loyalty of a company’s customer relationships by asking a simple question: “on a 0 to 10 rating scale, where 10 is “extremely likely” and 0 is “not at all likely”: How likely is it that you would recommend our company to a friend or colleague?”  Based on their responses, customers are categorized into one of three groups: Promoters (9-10 rating), Passives (7-8 rating), and Detractors (0-6 rating). To calculate the NPS the percentage of Detractors is then subtracted from the percentage of Promoters, resulting in the company’s overall score. An NPS of more than 50 is considered excellent.

“We are very proud to have received such a high Net Promoter score.” said Michael Altman, Chief Operating Officer of Edgewebhosting Inc. “Building strong relationship with our customers is first and foremost. Having our client’s as such strong advocates of our services is a testament to our team’s commitment to delivering world class support.”

About Edgewebhosting Inc.

Edge offers experienced, knowledgeable and detail-oriented engineers make hosting easy for its customers by monitoring their applications and assuming the responsibility for the hardware, software, databases and security. Edge has the infrastructure and solutions to meet even the largest and most complex hosting needs — using only premium hardware and state-of-the-art datacenters. At the same time, providing personalized one-on-one customer service. Edge specializes in complex managed cloud hosting and managed dedicated hosting.

For further information on Edge and their managed services, please visit: http://www.edgewebhosting.net or connect with Edge via Facebook at http://facebook.com/edgewebhosting and Twitter at http://twitter.com/edgewebhosting

About Net Promoter

Net Promoter is both a customer loyalty metric and a discipline for using customer feedback to fuel profitable growth in your business. Developed by Satmetrix, Bain & Company, and Fred Reichheld, the concept was first popularized through Reichheld’s book The Ultimate Question, and further explored by Richard Owen and Dr. Laura Brooks in Answering the Ultimate Question, which takes an in-depth look at how leading companies are using Net Promoter to drive business improvements around the customer experience. Net Promoter has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty.  For additional information, visit www.netpromoter.com

Native MySQL Replication

Edge suggests native MySQL replication for customers who:

• Run MySQL on Windows or Linux
• Needs HA Read-Only Caching
• Linearly Scalable Read performance

The benefits of MySQL native replication include relatively easy setup and support, availability of monitoring, and low performance expenses. A read-only copy of your MySQL database is installed on each of your servers, which they read from directly. Any database writes are made to the master MySQL server, which is then replicated to your read-only MySQL servers. However, the native MySQL replication has its drawbacks. When implementing the load-balancing the application must be written to use separate connections for reading and writing the data. In the event of a write server failure, all nodes continue to have read local database availability, and writes are prevented until a new write master is promoted (normally a manual process). With informational websites that infrequently have database changes, these drawbacks are not substantial as the sites can rely on the high performance of the read-only databases and their isolation from central failures. With highly transactional systems (like an e-commerce application) this may not be an appropriate solution.

Continuent Tungsten Replication

Edge suggests native MySQL replication for customers who:

• Run MySQL on Linux
• Can use a JDBC enabled client
• Need a Read/Write HA Solution (high number of transactions)

The Tungsten cluster takes over the built-in replication technologies of MySQL and adds an abstraction layer for automatic failover and read splitting among multiple nodes via a JDBC client. In this way it addresses the major drawback of the native replication making MySQL back-end truly highly-available. While failing over to a slave node Tungsten automatically redirects all of write client connections to the new master.

Summary

The following table summarizes the strengths and weaknesses of each approach.